Want to find out more about our business cash solutions or the way Lumi works?
Here are the most commonly asked questions, broken down by popular topics. We’re here to help.
Boosting your cash flow is a breeze with Lumi. In fact, you can submit your online application right here – it's a quick process that only takes a few minutes. Plus, you have the option to securely link your bank account to our system, removing the need for excessive paperwork. If you prefer, you can also submit your banking documents to make it even faster and easier. Need assistance with your application? Reach out to us via phone at 1300 005 864 or drop us a line at sales@lumi.com.au. Our friendly team is ready to guide you through.
For Lumi Partners or those aspiring to join, head over here to get accredited. Once accredited, simply log in to our Partner Portal to effortlessly submit your client's application online. If you'd like assistance or want to collaborate on the application, don't hesitate to reach out to your dedicated BDM. We're here to make the application process smooth and simple.
Once you've submitted your online application, and all your details are in order, you can typically expect a response from us within about 2 business hours. Occasionally, if we require a bit more information or additional documents, we'll get in touch shortly after you've submitted your application.
For our Partners, your dedicated BDM will work with you to ensure your application is comprehensive and, after it’s submitted, will get back to you with an outcome within 2 business hours. No guesswork, no hassles, no reading between the lines.
After your application is approved, the money should be in your bank or you’ll be able to get access to your Line of Credit within just one business day. We're committed to getting your business the support it needs fast and fuss-free.
Got more questions? We'd love to hear from you.